We’re here to help

Bloom Brook support

Have a question, found a bug, or need help with your data?

Email support

Contact: bbekec@hotmail.com
Developer: Burak Bekeç (individual developer)

Reporting a problem

Please include your device model, Android or iOS version, game version, level number, and a short description of the problem. A screenshot can help, but please remove personal information first.

Never send passwords, payment card details, or verification codes.

Progress and saved games

The current version stores level progress and settings on your device. Clearing app data may remove your progress. Please contact us before doing this if you are trying to fix a problem.

Privacy and deletion requests

You can request access to, correction of, or deletion of information you have sent us by emailing the address above with the subject “Bloom Brook Privacy Request”. The current game does not require a player account. See Your choices and rights for more information.